C

Canon

Head of Product and Design

2019 – 2021 · Sydney, NSW · eCommerce & Brand

Say 'Cheese' to Seamless Design: Crafting a Kodak Moment for Canon's UX

Mobile Web App
Outcome-Driven Leadership: Led a team of Product Managers, Developers, and Designers to efficiently streamline product design and development efforts in a user centric way.Strategic Roadmap Development: Streamlined Canon’s strategy to enhance user experiences, consolidating a multi-platform journey into a cohesive experience, improving engagement, and reducing TCO.Critical Product Launch: Boosted engagement for Canon’s R5/R6 cameras using dynamic storytelling by successfully reducing bounce rate 53% and increasing session time +60% and Subscription rates +800%.Design and Development Sprints: Consumed iteratively Canon’s strategic product roadmap by leading design and development operations using Design Thinking and User-Centric principles.SEO & CRO: Enhanced feature and web page designs for SEO and business performance, and led real A/B tests maintaining user focus.Cost Efficiency Improvement: Reduced design operation costs by decreasing reliance on contractors, bolstering internal efficiency.

Through my role as an innovative and results-driven product manager, I successfully led a series of impactful projects that transformed the online presence of Canon, a renowned industry leader.

Working closely with a talented team, I spearheaded the development of three exceptional case studies that showcased my ability to create dynamic and engaging digital experiences. With a clear vision in mind, I set out to revolutionize Canon's landing pages by delivering premium scroll experiences, captivating narratives, and immersive visuals that captured the imagination of professionals and enthusiasts alike.

These efforts resulted in significantly higher user engagement and a distinct differentiation between Canon's flagship products and their competitors. By effectively translating the essence of each product into captivating designs, I successfully conveyed the quality, ambition, and innovation embodied by Canon's offerings. The positive feedback and testimonials received throughout these projects are a testament to my strategic thinking, meticulous planning, and skillful execution.

By bringing together my expertise in product management, collaboration, and creative problem-solving, I have proven my ability to deliver exceptional results and drive business growth.

CASE STUDIES

ENDORSEMENTS

Cecilia Z.
Cecilia Z. UX Designer

“I feel lucky enough had the pleasure of working with Edgar during my early career as a UX/UI designer in Canon Australia. Edgar is a true leader, mentor, and great manager! I always get inspired by his design thinking, the way he solves UX problems, and stakeholder management. Edgar’s always so passionate about product design, and it also inspired me as his team member to dive into the UX world, his always willing to answer my question, and involve me in UX workshops even though I am a junior designer at that time. I really appreciated his mentoring and he is one who keeps inspiring me in my UX career along the way! Thank you, Edgar!”

Jamie F
Jamie F Senior UX Designer

“I've worked with Edgar on two occasions and both times he has been an impressive design thinker and leader. He is a deep well of knowledge when it comes to user centered design, and applies that thinking to how he approaches problems both strategically and tactically. On top of that he loves to share his expertise across the businesses that he works within. I hope to work with him again in the future!”

Ninna S.
Ninna S. GM Marketing and Customer Experience

“Edgar is a highly attuned individual and as such is skilful in navigating his way through a complex organisation. He is great at bringing to the fore the best UX toolkit to unlock problem solving and take stakeholders on the journey. Edgar has been an invaluable part of driving key projects and upskilling his team in all areas of UX. He is creative and strategic in equal measure.”

Amy B.
Amy B. Senior Product Manager

“Few people have the opportunity to report to a manager who is also a coach and mentor — but I did when I worked for Edgar. I had the pleasure of working with him for the past year at Canon Australia, collaborating on a number of projects during that time. Edgar brought to Canon a design process that is collaborative and fun, we will continue to use this process well into the future (thanks Edgar). The process kept stakeholders informed and ensured everyone was aligned — even people who were initially on completely different pages. He made sure our morning stand up meetings were always fun with either a joke or a sing-along! Any employee would be lucky to have Edgar as a manager.”